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The Complete ORRA Routine — save £6.80
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ORRA Haircare

FAQ

Products

Which products are right for my hair type?
Our collection is thoughtfully formulated to complement all hair types and textures. Each product page explains what it does and how to use it. If you are unsure where to start, contact us and we will point you in the right direction.

Will the Hydrating Shampoo strip my hair?
No. It uses a lightweight cleansing system that creates a rich lather and cleans effectively without leaving the hair feeling stripped.

How should I store my products?
Store them away from direct sunlight and extreme temperatures, with the caps closed tightly.

Orders

How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details.

Can I change or cancel my order?
Contact us as soon as possible and we will do our best to help before your order ships.

Contact

Still have a question? Visit our Contact Us page and we will get back to you as soon as we can.